Shipping and Delivery
We strive to deliver the products purchased from TheMallBD.com in excellent condition and in the fastest time possible. Before starting our delivery process we would confirm your order and payment details over phone. We deliver to your doorstep all around Bangladesh.
Our delivery time starts right after we have confirmed your order,
- Inside Dhaka – Delivery in Dhaka will be completed in 48 hours after the confirmation. Our delivery charges are free upon ordering above 999+ taka. Nominal delivery charges area applicable below that.
- Outside Dhaka –Products will be dispatched from our warehouse promptly after the confirmation. 3-4 days’ time is required for delivery outside Dhaka depending upon the distance and our affiliated courier service. Any order above 1999+ taka will be delivered free. For orders below 1999 taka, delivery charges of 70 taka will be added.
(For purchases from outside Dhaka, you have to pay in advance through bKash. Cash on Delivery is non-applicable for such purchase)
- Tracking – Order number will be provided for easy tracking of your products delivery progress. Call up our dedicated customer service for any updates.
In case of adverse weather conditions and/or political unrest our delivery time can be extended as situation requires. We deeply regret any inconveniences due to such unforeseeable reasons.
We have our own delivery group for deliveries within Dhaka. For outside Dhaka deliveries we have affiliation with all the reputed courier services as our delivery partner. Cash on Delivery is not available outside Dhaka at this moment.